We accept all returns requested within 14 calendar days. In such cases, we ask that the item (and additional product, if applicable) is returned in its original condition at your own cost and risk. If you’d like to return a product, please get in touch at hello@uniteditions.com to arrange this. We will endeavour to process your query within 3 working days and contact you via email about its status. All refunds exclude postage costs.

If you receive the wrong goods or the goods you receive are damaged in transit, please get in touch at hello@uniteditions.com within 7 calendar days. Please also provide a description of the damage or photographs, which will also help us immensely in avoiding damages in the future. We will endeavour to process your query within 4 working days and contact you via email about its status. We will supply you with replacement goods or provide you with a refund within 14 calendar days.

If the goods you receive are defective, please get in touch at hello@uniteditions.com within 30 calendar days. Please also provide a description of the damage or photographs, which will also help us immensely in avoiding damages in the future. We will endeavour to process your query within 4 working days and contact you via email about its status. 

If you change your mind about your order before the goods are dispatched, please email us at hello@uniteditions.com. Please provide as much detail as possible. We will endeavour to process your query within 4 working days and contact you via email about its status. In the event that payment has been taken, we will refund this to you within 14 calendar days.

Our Refund Policy was updated September 2025.